Market Management
Everything you need to successfully manage your farmers' market operations, from initial setup to advanced optimization strategies.
Getting Started
Essential guides for new market managers to get up and running.
🚀 Daily Operations
Your day-to-day workflow guide. Learn what to do each phase of your market cycle with example schedules and checklists.
Daily Operations Guide →🔄 Opening & Closing the Market
Step-by-step guide to opening ordering, closing deadlines, and handling your market's ordering cycle.
Opening & Closing Guide →🆘 Handling Problem Orders
Quick reference for resolving common issues: cancellations, refunds, quality problems, and customer disputes.
Problem Resolution →📦 Pickup Management
Use the grower check-in and customer checkout pages to track deliveries, pack orders, and ensure smooth pickup day operations.
Pickup Management Guide →Market Operations
Learn how to efficiently manage day-to-day market operations and create exceptional experiences for vendors and customers.
🏪 Market Settings
Configure your market's basic information, operating hours, policies, and administrative settings.
Configure Market Settings →🌱 Grower Onboarding
Complete guide to adding new growers, approving applications, reactivating vendors, and solving common onboarding issues.
Grower Onboarding Guide →🌾 Grower Management
Work with the growers you have: email them all at once, vacation mode and product controls, balance adjustments, and adding new growers.
Grower Management Guide →📅 Ordering Cycles
Set up and manage ordering periods, deadlines, and market schedules for optimal vendor and customer coordination.
Manage Ordering Cycles →⏰ Automated Ordering Cycle Scheduling
Automatically open and close your ordering window on a weekly schedule. Set it once and let the system manage your market hours.
Setup Automated Schedule →📍 Pickup Locations
Create and manage pickup locations, organize vendor booths, and optimize market layout for customer flow.
Setup Pickup Locations →🚚 Drop-off Locations (Beta)
Let growers deliver to multiple drop-off spots, then route everything to the right pickup location with check-in tools and printable transfer manifests. Beta feature — may change.
Drop-off Locations Guide →🥇 Priority Groups (Beta)
Group similar listings into tiers so backups stay off the shelf while your first-choice growers still have stock — and appear automatically when they sell out.
Priority Groups Guide →👥 Customer Management
Add customers one at a time, by CSV import, or by invitation, and manage customer accounts, balances, memberships, and orders.
Manage Customers →🎭 Acting as a Customer
Place an order for a shopper who called in, or reproduce a checkout problem by taking their seat for a few minutes.
Act as a Customer →Financial Management
Track revenue, manage vendor fees, and handle payment processing for your market operations.
💳 Payment Processing
Configure payment methods, manage transaction fees, and handle customer payment issues.
Setup Payments →💳 Stripe Integration
Complete guide to Stripe payment processing: setup, daily workflows, troubleshooting, and handling disputes.
Stripe Guide →💵 Checkout Adjustments
Learn when to use account balance adjustments vs order adjustments during checkout. Step-by-step guide with examples.
Checkout Adjustments Guide →📊 Reports & Analytics
Generate comprehensive reports on sales, vendor performance, customer behavior, and market trends.
View Reports Guide →💰 Financial Management
Track budgets, manage vendor fees, monitor revenue streams, and maintain financial health.
Manage Finances →Team & Communication
Manage your market team, coordinate volunteers, and communicate effectively with all stakeholders.
📝 Market Weblog & Newsletter
Send newsletters, announce product availability, schedule automatic publication, and keep your community informed.
Weblog Guide →📧 Email Templates
Customize email templates for order confirmations, updates, and market communications.
Email Templates →📣 Announcements
Platform-wide notices from the LocallyGrown team — what you see as a manager, how dismissal works, and (for superusers) how to author them.
Announcements Guide →👥 Volunteer Management
Recruit, train, and coordinate volunteers for smooth market operations and community engagement.
Manage Volunteers →📢 Marketing & Promotion
Grow your market audience with effective marketing strategies and promotional campaigns.
Marketing Guide →📊 Analytics & Tracking
Connect Google Analytics 4 or the Meta Pixel to measure traffic and run ads against your shoppers.
Analytics Setup →Strategic Planning
Plan for long-term success with seasonal strategies and crisis preparedness.
🗓️ Seasonal Planning
Plan your market calendar, seasonal promotions, and vendor coordination throughout the year.
Plan Your Season →🚨 Crisis Management
Prepare for and respond to unexpected challenges with comprehensive crisis management strategies.
Crisis Planning →Customization & Branding
Make your market stand out with custom themes, branding, and personalized customer experiences.
🎨 Themes & Design
Customize your market's appearance with themes, colors, logos, and branded content.
Customize Themes →